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Frequently Asked Questions

Find quick answers about our services, bookings, smash repairs and insurance claims.

General

Will a logbook service at Drayton keep my new-car warranty?

Yes. Under Australian Consumer Law you can have your new car serviced by any qualified mechanic, as long as the service follows the manufacturer’s logbook schedule and uses genuine-spec parts. We stamp your logbook every time.

Can I choose Drayton for my insurance repair?

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Do you do roadworthy certificates (RWC)?

How long will my car be off the road?

Can I drop my car off before you open?

Contact

1. Where is Drayton Mechanical & Smash Repairs located?

We're located at 398–402 Anzac Avenue, Drayton QLD 4350. Our workshop is conveniently located for drivers across Toowoomba and the surrounding Darling Downs region.

2. What are your workshop opening hours?

We're open Monday to Friday, 7:30 am to 5:00 pm, and Saturday, 7:30 am to 11:30 am. We're closed on Sundays.

3. Do you service all makes and models of vehicles?

Yes. Our team works on a wide range of vehicle makes and models, providing general servicing, diagnostics and mechanical repairs. Contact us if you'd like to check whether we can assist with your vehicle.

4. Can I get a quote before having repairs done?

Absolutely. We provide clear quotes before starting work. For smash repairs, we can assess the vehicle damage and discuss the repair requirements and costs with you.

5. Can I contact you for both mechanical and smash repair enquiries?

Yes. You can contact our team for mechanical servicing, vehicle repairs, accident damage, insurance claims and general workshop enquiries. We'll help direct you to the right service.